“Just Cleaning is NOT FINE; You Need ETC Cleaning”
Never to lose a client for lack or the want of doing less than we promise, and never to compromise on the quality of our work. To guarantee all clients total satisfaction and professionalism in all that we do for them.
Cleanliness is next to Godliness. A well-maintained, good looking and spotless premise also needs to be hygienically germ-free. This not only furthers business prospects and creates loyal customers but ensures good health and a safe environment for all.
Entitlement Cleaning and Hospitality is a company subscribing to the ISO 9001:2008 Malcolm Baldrige models of quality. An environmentally responsible entity now ready for ISO 14001 and OHSAS-18001 certification. ETC is one of a very few Qatar companies which conducts hazard investigation and risk assessment at its own cost prior to commencing work in new facilities or areas.
ETC was no lucky accident nor was it built in a day. It is the result of sheer hard work, customer-focused relationships, meeting their needs, preferences and expectations.We believe in providing single-source solutions for each and every of our client requirements. Our satisfaction stems only from our customer’s delight.
To be Qatar’s number one Hospitality and Facility Management Organisation in terms of number of Clients, Customer Satisfaction & Customer Retention.
To build the best team, equip them with the best tools and deliver to our Customers & Clients world class, error free services through out Qatar and Overseas.
Respect: We respect and value the people in our Organisation – the house men and the chamber maids are the real strength & face of ETC.
Approach :We approach maintenance of the Client facility as we would our own home – Clean, Operational and Happy.
Dedication:We do our jobs to the utmost satisfaction of our Customers so that we have them delighted.
Integrity:Honesty and integrity are the most important values of each of our Employees. We believe that there are no second chances in Trust and Honesty.
Accountability: We are accountable to our Clients, our Organisation, our Teams and others who depend on us. We ensure we do what is expected on time, every time.
Novel : In this ever changing world where expectations from us are continually changing, we will develop Novel and Unique ways of doing things and use Technology and Processes to our advantage, so as to set trends in the Marketplace.
Trustworthy: While we are an essential part of the Clients business and his success, we will ensure that we deliver on his trust and help him grow his business.